Portionary Support

Support is by email for now. Send bugs, data questions, and product feedback, and you will hear back from a real person.

Contact

heyselvin@gmail.com

Tell me your device, your app version, and what you were doing when it happened. Screenshots help. Do not send sensitive personal information unless I ask for it.

Common Help Topics

Start here for likely issues, then send the support details if you need help with something specific.

Something looks wrong

Restart Portionary and check the App Store or Google Play for an update. If it persists, email me with a screenshot and your app version.

Moving your data

Export, import, and erase all live in Settings. Use export to back up your household or to move it onto a new phone.

Household sync

One phone creates a household and shares the code. The other joins with it. Open Sync in Settings if a change has not reached the other phone yet.

Privacy request

Your data lives on your device, so you control it directly in the app. For questions about support messages or anything else, email me.

Helpful Links

Reviewers and users can use these public pages to reach support, review data practices, and understand the terms.

Still stuck?

Email me with your device, your app version, and a short description of what happened. Do not include sensitive personal information unless I ask for it.

Email support